Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how A2 TECH LLC ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.
1. Data Controller
The data controller responsible for your personal data is:
A2 TECH LLC
1401 21st Street STE R, Sacramento, CA 95811-5226, United States
Email: support@keykey-wallet.com
2. Information We Collect
2.1 Information You Provide
- Order Information: Name, email, phone number, shipping address, billing address
- Payment Information: Payment method details (processed by third-party payment processors)
- Communication: Messages you send to customer support
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, referring URLs
- Cookies: See our Cookie Policy for details
3. Legal Bases for Processing (GDPR)
We process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Order fulfillment | Contract performance |
| Customer support | Legitimate interest / Contract performance |
| Marketing communications | Consent |
| Legal compliance | Legal obligation |
| Website analytics | Legitimate interest |
4. How We Use Your Information
- Process and fulfill your orders
- Communicate about your orders and provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
- Send marketing communications (with your consent)
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:
- Order data: 7 years (for tax and legal compliance)
- Customer support communications: 3 years
- Marketing preferences: Until you unsubscribe
- Website analytics: 26 months
6. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence. When we transfer data outside the EEA, we use Standard Contractual Clauses (SCCs) or other appropriate safeguards to protect your data.
7. Your Rights Under GDPR
If you are in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
- Right to Lodge a Complaint: File a complaint with a supervisory authority
To exercise these rights, contact us at support@keykey-wallet.com
8. Your Rights Under CCPA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of personal information collected, used, and shared
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
We do not sell your personal data.
We do not share your personal data for cross-context behavioral advertising.
9. Data Sharing
We may share your data with:
- Service Providers: Payment processors, shipping carriers, hosting providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
We do not sell or rent your personal data to third parties.
10. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL/TLS encryption for data in transit
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication
11. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
For questions or concerns about this Privacy Policy or your personal data:
A2 TECH LLC
1401 21st Street STE R, Sacramento, CA 95811-5226, United States
Email: support@keykey-wallet.com